Reception and Administrator Volunteer(s)
Founded in 2005 Yorkshire Yoga is a small, well-established health and wellbeing charity based in Knaresborough. We provide a variety of high-quality exercise, therapy and well-being activities from our fully accessible studio and across our community via outreach projects. We believe the benefits of Yoga, Wellbeing and Mindfulness should be available to all; irrespective of abilities, situation or finances when people need help the most. We work hard to address health inequalities and improve the everyday lives of our patrons and provide an opportunity to build friendships, support networks and a community with like-minded people.
We have several positions available to work within our team as a Reception and Administration Volunteer. The main purpose of this role is to be the welcoming face to our patrons and make everyone feel relaxed and at ease while they are waiting on their class starting / ending and by politely responding to any queries or enquiries. You will be responsible for answering the telephone and taking messages, answering emails and supporting the centre staff to help them complete their administration work.
Skills and qualities needed for the role:
IT skills and Office experience is essential
Confident telephone manner
Polite with vulnerable people/visitors
Good listening and communication skills
Consistently reliable and organised
To have awareness of working in a confidential setting
To be friendly and approachable
Able to work as part of a team
We have various shifts available as we would like to cover reception between Monday to Friday between 9.00 am and 5.00 pm. We would like to encourage you to commit to competing at least one full day per week as a minimum, however this could be split shifts from a half day to a full day depending on service requirements and your flexibility. You will be working from our busy purpose-built Yoga studio in Halfpenny Close, Knaresborough. This is conveniently located 10 minutes away from Knaresborough Bus Station, connected by the 1C regular bus route to the bottom of the road and has car parking available onsite.