Call companion coordinator
What is a call companion coordinator?
As a call companion coordinator, you will be the main point of contact for all of the call companions and older people in your group. Our call companion coordinators are a vital part of the Re-engage team, ensuring that their group of call companions have all the support and information they need to make regular friendship calls to older people.
This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. This is a flexible, homebased voluntary role that can easily be fitted in around your own lifestyle and availability. Arranging the first call companion calls for your group is likely to take several hours of your time; once your group is up and running, however, you will only be volunteering for around two hours per month.
This is a long-term voluntary role, so we are ideally looking for individuals who are able to commit to volunteering with us for at least 12 months.
Setting up the first call companion calls for your group by getting in touch with the call companions and older people
Checking in with the older people in your group once they have had their first call companion call
Keeping in regular contact with your team of call companions and sharing any updates from Re-engage that are relevant to them
Completing monthly online reports for your group
Responding to any issues and queries from the call companions and older people in your group