Volunteer Ecommerce Assistant

Our Volunteer Ecommerce Assistant’s play an essential role in the smooth running of our online shop while raising vital funds for Yorkshire Cancer Research. If you enjoy surfing the internet or selling online why not join our retail team.

This is an excellent opportunity if you want to gain experience in marketing, customer service and retail but would also suit someone who wishes to use their existing skills. Volunteering in our retail team is also an excellent way to make new friends and have fun.

There is no minimum time commitment that we expect from our volunteers so whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits in with your schedule. No previous experience is necessary as training will be provided.

Typical activities may include;
• Researching the value of donated items and setting prices
• Preparing suitable donated items for listing on online
• Taking engaging photos of donated items
• Listing items on the charity’s eBay shop and other online platforms
• Responding to customer enquiries
• Packing sold items and dispatching

Skills or experience required?:

What we’re looking for:
• Basic computer, internet, and photography skills
• Experience of selling online is desirable but not essential as training will be provided
• Strong written communication skills
• Strong customer service skills
• Attention to detail
• The ability to show initiative
• An enthusiastic and helpful attitude
• Reliability is essential

Frequency of opportunity: Ongoing
Can this opportunity be home based?: No
What are the areas of interest?: Charity shop, IT & technology, Marketing & communications
Type(s) of cause supported: Health, hospitals & hospices
Where is the opportunity located?: Harrogate
Includes out of pocket expenses?: Yes
How many hours per week is this opportunity?: 3/4
You can volunteer for this opportunity at the following times: