Serving Community Team Administration Coordinator Catterick

We are looking for a Serving Community Team Administration Coordinator to join our team at Catterick.

The Administration Coordinator is a key member of the Team, keeping things running smoothly behind the scenes and supporting day-to-day operations. This role involves organising and recording Team meetings, supporting with general planning, and events administration. This role also has voting rights for the grant giving process.

Do you get a kick out of admin and organising? Are you a multi-tasker with good communication and IT skills? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, we need excellent administrators to facilitate Team activities and meetings.

Use your skills, knowledge and life experience to benefit others.
Give back to the Armed Forces community.
Become part of the SSAFA community and build networks across your local area.
Experience, training, and skills that you can highlight on your CV and in job interviews.
Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Skills or experience required?:

Key role responsibilities:

Collaborative working: working with the Serving Community Team Chair and wider Team to agree an annual plan of activity based on local need.

Organising: providing administration for at least four Serving Community Team meetings per year.

Reporting: helping with producing reports for SSAFA’s Central Office, including the Team’s Annual Return.

Supporting the Team: supporting members of the Team with general administration tasks for example, helping with fundraising events, local engagement and publicity events.

Communication: responding to general enquiries to the Team email inbox where needed.

What skills or experience are we looking for?
Friendly and approachable people with good written and verbal communication skills.
Empathy regarding the needs and challenges related to serving community.
Good IT skills - e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
Respectful and non-judgemental approach.
Understanding of the importance of confidentiality and boundaries.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

What training and support will you receive?
Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
Local induction and support, from other volunteers.
Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
Ongoing support from SSAFA’s volunteering and operations staff.
Regular meetings and events to learn and share information.
Reimbursement of out-of-pocket expenses.
Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

This opportunity is suitable for: Wheelchair users
Frequency of opportunity: Ongoing
Can this opportunity be home based?: Yes
What are the areas of interest?: Admin & office, Armed Forces
Type(s) of cause supported: Children, young people & families
Where is the opportunity located?: Richmondshire
Includes out of pocket expenses?: Yes
How many hours per week is this opportunity?: Hours and days are very flexible. Just a few hours a week to suit the volunteer.
You can volunteer for this opportunity at the following times: