Support Volunteer (Harrogate and District)
We are looking to recruit a Support Volunteer for the Harrogate and District Group. As one of our local group Support Volunteers you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application.
You will be working alongside our existing Support Volunteer (Jeremy Odle) who has been in the position for some time and requires some additional help when things get busy.
No specific skills are required for this role other than being friendly and welcoming.
In this role you’ll be able to develop your befriending, listening and communication skills, as well as your knowledge of local services.
This role may vary depending on needs, but is likely to include:
• Signposting people to up to date information about services available from either the local group or external sources including benefit services and in respect of health and social care to their local Adult Social Care Services, MS clinical team or GP.
• Occasional assistance for people who require help to complete grant applications and helping to collate supporting paperwork
• Playing a befriending role with people affected by MS e.g. through visits, in accordance with the Society’s lone working Policy, or telephone contact.
• Helping the Lead Support Volunteer collate local and national services signposting lists
• Connecting people to other sources of help such as peer networks and social events
• Promoting our publications or web-based services
• Supporting the group’s shared responsibility for designing and delivering services in line with our principles of quality service delivery so that they are safe, effective and have a positive impact on those
using them
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