We make deliveries and collections of donated furniture on a daily basis, and volunteers can provide additional support to our driver team with the loading and unloading of items, and being a friendly, welcoming representative of the store out in the local community.

Responsibilities of the Role:
• Assisting the driving team with their deliveries and collections
- Supporting a driver on their route in their van
- Using the phone to communicate with customers about when you will be arriving
• Loading and unloading furniture into vans at the store and at customer’s homes
- Carrying lighter items by yourself
- Communicating with the team to carry larger items
• Being an ambassador for our organisation, by giving polite, helpful and friendly service to the customers you are visiting

What you’ll get from us:
• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• A focus on skills and employability development, if this is something you would like, through 1-1 catch ups to support skills development
• Feeling like part of the CFS team, interacting with the local community and supporting a range of customers as a representative of our organisation
• Relevant PPE (Personal Protective Equipment), includes steel capped boots for work in the warehouse

Who this role would suit:
• Those looking to gain skills and experience in:
- Warehouse work
- Delivery work
- Customer service
• Anybody willing to learn, support, and be part of the van team

If interested, fill in our online application form here - https://www.communityfurniturestore.co.uk/volunteer/