We inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.

We also built a new volunteer army for NHS England, the NHS Volunteer Responders, to shield the NHS and provide practical help to the 2.5 million people most at-risk from COVID-19. The programme represents a volunteering revolution, using technology to register, alert and deploy volunteers quickly, wherever needed. Enabled by the GoodSAM app, the programme has created a safety net of on-call support across England. To date, volunteers have responded to over 2 million help requests. High demand continues and the programme has expanded to support the vaccination programme.